In most small businesses, there are a handful of people outside of the business owners who become key to the success of the business. You can picture these people who are always going above and beyond, making sure the customers are happy, and treating it like their own business even if they don’t own a Read more about Don’t let your stars become shooting stars[…]
Technology is great. Without some of the tools we have today such as smart phones, tablets and laptops, we couldn’t do half of the things we do everyday or be able to do them at our own leisure. However, even though we are all aware of the presence of technology while in meetings and while Read more about Disconnect to build better work relationships[…]
Even in a work environment with open communication and lots of transparency, there are some times that it is difficult for an employee to bring up a difficult conversation with their leader who they love working for or who is under stress of their own. The employee might feel like they are complaining too much Read more about How to use a lollipop to keep a key employee happy[…]
When you are operating a small business you can not be everywhere at the same time. Because of this, if you want to grow and scale your business you will quickly need to figure out how to empower your employees to make decisions so you are not a bottleneck to your own growth. While this Read more about How can I empower my employees to make decisions that will be in alignment with my thinking?[…]
There is a trend in small businesses to offer employees unlimited vacation time. The reality is that for many small businesses, they would essentially do this for their good employees anyway. While there is usually a policy that indicates how many days or weeks an employee would get, if you have employees who are going Read more about Unlimited vacation time? Really???[…]
The concept of automation is not new. Neither is the idea of using “robots” to do things that humans were previously required to do. However, the idea of being able to afford any of this in a small business has been far out of reach as automation was widely considered an “enterprise” concept. Good news Read more about Can I use robotic process automation (RPA) in my small business?[…]
Do you remember the old UPS commercial about the company that launched their new website and suddenly they had too many orders to handle? Unfortunately, with most things in business, you do not gain momentum at that pace. In all reality, in the beginning it can feel like any change in a business is moving Read more about Why does it feel like it takes so long to gain momentum in my new business?[…]
A written information security policy (WISP) is a document that a business can use to inform employees about ways to protect the information in their business. It covers topics such as how complex passwords must be, how often they should change and how to store them. It should also define the different types of information Read more about Do I need a written information security policy for my business?[…]
For today’s employees, an office space is more than simply a place to show up for 8 hours per day to do a job and then go home. People have learned that for a place that you spend such a large portion of your waking hours, you need to want to go there, enjoy being Read more about What things should I consider for my new office space?[…]
Every business has a set of values by which they operate each day. In business with solid leadership, these values are consistent day after day and do not change in times of financial trouble, business difficulties, or employee turnover. The best leaders make these values known to the organization and work to promote them every Read more about What are core values and why are they important?[…]