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As a leader, should I focus on yesterday or tomorrow?

This is a question which has plagued managers and leaders forever.  After a crisis, should they spend their time figuring out what went wrong or what to do next? The challenge is that the answer is a little bit of both.  It is important to understand what happened yesterday and to NEVER forget the lessons Read more about As a leader, should I focus on yesterday or tomorrow?[…]

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How do I build better relationships with my ears?

One of the first things your parents likely taught you is to “do unto others as you would have others do unto you”.  I’ll expand upon that and say that you should “listen to others as you would like to have others listen to you”.  And I am not talking about hearing, relating, interjecting, or Read more about How do I build better relationships with my ears?[…]

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How much does it cost me every time I lose an employee?

Employee turnover can be painful, especially in a small business.  The disruption to the basic flow of operations and distraction to other employees can immobilize a business if the person who was let go or decide to leave was a key employee or well liked by their peers.  Don’t get me wrong, some people just Read more about How much does it cost me every time I lose an employee?[…]

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How do I differentiate my business from the competition?

This age old question will persist forever as new businesses, and therefore new competition,ares created every day.  Regardless of how innovative your idea is today, by tomorrow 30 “me too” companies could pop up doing the same thing, maybe for less money since they didn’t have to “invent” it.  Of course if you have some Read more about How do I differentiate my business from the competition?[…]

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What are some mobile device management practices that I should use for my business?

The use of mobile devices in business continues to rise as employees are expected to be productive at any time wherever they happen to be.  This presents a particularly large challenge for businesses that are subject to compliance standards such as HIPPA as lost data can mean heavy duty fines and reputation killing exposure.  So Read more about What are some mobile device management practices that I should use for my business?[…]

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How does company culture play into defending and recovering from cyber attacks?

Defense in depth using multiple layers of security technology is critical in protecting your organization from cyber attacks.  That’s a given.  However many CEOs and business owners still have trouble understanding how company culture can play just as big a role in your cyber survival.  The common belief in most organizations is that they will Read more about How does company culture play into defending and recovering from cyber attacks?[…]

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Do I need to worry about my employees having company email on their personal mobile phones?

Email has become a critical part of business communications.  As such, employees are expected to respond to email in real time, all hours of the day.  The most convenient way to implement that is to setup their work email on the personal mobile device so it is right there when they need it.  The question Read more about Do I need to worry about my employees having company email on their personal mobile phones?[…]

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How does technology drive culture?

Technology in business has been a given for may decades however over the years it has transformed from being an unwanted evil to a necessity for survival.  One challenge is that human willingness to accept and adapt to change is greatly outpaced by innovation in technology.  This can either drive an innovative and open culture Read more about How does technology drive culture?[…]

Image for leadership posts by michael giuffrida from southington ct

How do I communicate our Total Rewards Package to employees?

Total rewards is much more than salary and if you don’t recognize and publicize that, there is no way that your employee ever will.  The total rewards packages can include: Salary Paid time off (Vacation, personal time, paid holidays, floating holidays) Flex time opportunities Insurance benefits Work/Life balance Recognition programs Quality performance management Career growth Read more about How do I communicate our Total Rewards Package to employees?[…]

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What is penetration testing and why is it important?

With businesses today having to abide by one or more compliance standards such as NIST, PCI or HiPPA, the question about penetration testing often arises.  Many compliance standards require that you perform a penetration test at least annually, but very little additional information is provided about what that means. To begin, there is a difference Read more about What is penetration testing and why is it important?[…]