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Do I need to worry about my employees having company email on their personal mobile phones?

Email has become a critical part of business communications.  As such, employees are expected to respond to email in real time, all hours of the day.  The most convenient way to implement that is to setup their work email on the personal mobile device so it is right there when they need it.  The question Read more about Do I need to worry about my employees having company email on their personal mobile phones?[…]

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How does technology drive culture?

Technology in business has been a given for may decades however over the years it has transformed from being an unwanted evil to a necessity for survival.  One challenge is that human willingness to accept and adapt to change is greatly outpaced by innovation in technology.  This can either drive an innovative and open culture Read more about How does technology drive culture?[…]

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How do I communicate our Total Rewards Package to employees?

Total rewards is much more than salary and if you don’t recognize and publicize that, there is no way that your employee ever will.  The total rewards packages can include: Salary Paid time off (Vacation, personal time, paid holidays, floating holidays) Flex time opportunities Insurance benefits Work/Life balance Recognition programs Quality performance management Career growth Read more about How do I communicate our Total Rewards Package to employees?[…]

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Can cyber espionage affect my small-business?

Just because you are a small business owner does not mean you are a small target; in fact, about 1 in 3 of all cyber espionage attacks in the U.S. pray on small businesses. Espionage attacks are on the rise and frequently automated to target small businesses in the masses—while one business alone might not Read more about Can cyber espionage affect my small-business?[…]

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Can I trust the wifi in public places?

In a business world where organizations expect you to be connected and productive at all times of all days, the convenience of having publicly available wireless networks wherever you are is fantastic!  Or is it?  The answer is, it depends. The availability of an internet connection can cut both ways.  While it can give you Read more about Can I trust the wifi in public places?[…]

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Is it OK to change the subject line in an email conversation after it is started?

Since email is not only used for communication but also for documentation, the subject line of an email is an important piece of the puzzle when filing and searching for information.  Often times, an email chain starts as one thing but morphs into something completely different once it gets rolling.  While I don’t usually recommend Read more about Is it OK to change the subject line in an email conversation after it is started?[…]

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How can I use gamification in my company to increase productivity?

Creating fun and competitiveness in the workplace is not a new concept, but with today’s technology tools and systems, it has become more accessible and more real-time. For many years organizations have created contests for sales people to pit them against each other in hopes of increasing sales….because it works!  Sales people by nature are Read more about How can I use gamification in my company to increase productivity?[…]

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How do I determine where my sales people are falling down in the sales process?

While some would argue that sales is more of an art than a science, if you have a struggling sales person, you can definitely apply some science to help determine where the problem lies. As a student of the Sandler Selling System, I look at the sales cycle as if you were moving a prospect Read more about How do I determine where my sales people are falling down in the sales process?[…]

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How do I avoid these latest cyber attacks?

With all of the press about the latest Petya attack on the heels of the WannaCry attack businesses are scrambling to figure out how they can avoid getting hit next.  The latest statistics show that 43% of cyber attacks happen against small businesses and 60% of those attacked go out of business within 6 months.  Read more about How do I avoid these latest cyber attacks?[…]

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How do I know if a company that I want to buy is a good fit?

When growing a small business client by client, it can become frustrating that it feels like you are never reaching that “critical mass” that you are looking for.  When this happens, many business owner look to supplement their organic growth with growth through acquisition.  Making an acquisition to grow your company is a great way Read more about How do I know if a company that I want to buy is a good fit?[…]