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Can I trust the wifi in public places?

In a business world where organizations expect you to be connected and productive at all times of all days, the convenience of having publicly available wireless networks wherever you are is fantastic!  Or is it?  The answer is, it depends. The availability of an internet connection can cut both ways.  While it can give you Read more about Can I trust the wifi in public places?[…]

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Is it OK to change the subject line in an email conversation after it is started?

Since email is not only used for communication but also for documentation, the subject line of an email is an important piece of the puzzle when filing and searching for information.  Often times, an email chain starts as one thing but morphs into something completely different once it gets rolling.  While I don’t usually recommend Read more about Is it OK to change the subject line in an email conversation after it is started?[…]

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How can I use gamification in my company to increase productivity?

Creating fun and competitiveness in the workplace is not a new concept, but with today’s technology tools and systems, it has become more accessible and more real-time. For many years organizations have created contests for sales people to pit them against each other in hopes of increasing sales….because it works!  Sales people by nature are Read more about How can I use gamification in my company to increase productivity?[…]

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How do I determine where my sales people are falling down in the sales process?

While some would argue that sales is more of an art than a science, if you have a struggling sales person, you can definitely apply some science to help determine where the problem lies. As a student of the Sandler Selling System, I look at the sales cycle as if you were moving a prospect Read more about How do I determine where my sales people are falling down in the sales process?[…]

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How do I avoid these latest cyber attacks?

With all of the press about the latest Petya attack on the heels of the WannaCry attack businesses are scrambling to figure out how they can avoid getting hit next.  The latest statistics show that 43% of cyber attacks happen against small businesses and 60% of those attacked go out of business within 6 months.  Read more about How do I avoid these latest cyber attacks?[…]

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How do I know if a company that I want to buy is a good fit?

When growing a small business client by client, it can become frustrating that it feels like you are never reaching that “critical mass” that you are looking for.  When this happens, many business owner look to supplement their organic growth with growth through acquisition.  Making an acquisition to grow your company is a great way Read more about How do I know if a company that I want to buy is a good fit?[…]

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When selling my business, what kind of information will I have to provide to the prospective buyers?

When you decide to sell your business, the buyer will want lots of information so they can make an educated assessment about the value of your business.  This process is called Due Diligence.  For the seller, the due diligence process can be more invasive than applying for a mortgage while getting a colonoscopy.  While you Read more about When selling my business, what kind of information will I have to provide to the prospective buyers?[…]

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Hire slow, fire fast.

In a small business, your people are everything.  Not only do they likely interface with your clients but they also represent you in the community.  And most importantly, they reflect the type of culture you have in your organization when chatting around the water cooler.  This is why it is critical that you have the Read more about Hire slow, fire fast.[…]

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How should I compensate my sales hunters?

First note that I did not title this “how much should I compensate my sales hunters?”.  What you pay will vary based upon your geography, industry, availability of quality candidates, and the experience of your hunter.  This post will focus on how to structure what you pay them to gain the best performance and results. Read more about How should I compensate my sales hunters?[…]